RETURN/REFUND POLICY
For any questions regarding returns, please reach out to us at faborganics.hk@gmail.com.
We encourage you to inspect your order upon receipt. If you find that an item is defective, damaged, or incorrect, please contact us immediately. We will evaluate the issue and work to resolve it promptly. Replacements will be made after we inspect your returned goods. Please allow us some time to process the order.
Exceptions / Non-Returnable Items
Please note that certain items cannot be returned, including personal care products. If you have questions or concerns about a specific item, don’t hesitate to get in touch.
Unfortunately, we cannot accept returns on sale items or gift cards.
